Department: Trust Deed Team
Reports to: Team Leader
JOB CONTEXT
Harper McDermott Ltd, trading as Trust Deed Scotland, is the leading independent provider of debt solutions in Scotland, incorporated in June 2016 and based in Glasgow city centre.
We specialise in providing debt advice and administering the two most popular debt solutions in Scotland, namely Protected Trust Deeds and Debt Payment Plans under the Debt Arrangement Scheme.
We are the only employee-owned company in the UK insolvency sector, making us unique in relation to the opportunities we can provide our employees and the service we provide to our customers and other stakeholders.
Due to the continuous growth experienced by the company and expected future growth we have a vacancy for a Full Time Administration Assistant.
OVERALL PURPOSE OF THE JOB
The main role of the Administration Assistant will be to support our Insolvency Administrators in their management of a large portfolio of Protected Trust Deeds. As part of the Trust Deed Team, the role will involve the preparation of reports to creditors, CRM maintenance, creditor services and all other administrative matters that arise requiring our attention.
All tasks must be undertaken ensuring that the company’s focus on providing an excellent level of customer service is always maintained, with an emphasis on meeting and exceeding the expectations of our clients and other stakeholders.
PRINCIPAL ACCOUNTABILITIES
| Qualifications / Experience: | Essential / Desirable / not required |
|---|---|
| Previous experience of administering Protected Trust Deeds | Not required |
| Basic administration & computer skills | Essential |
| Duties and Responsibilities:
| |
| Knowledge and Skills required: | |
| Good interpersonal skills | Essential |
| Good time management & organisational skills | Essential |
| Excellent customer service | Essential |
| Ability to follow all company policies and core values | Essential |